Terms of Service

1. Acceptance of Terms

By accessing or using the OrderlyMeds website, mobile application, or any services provided by Orderly Wellness Corp (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our Services. These Terms constitute a legally binding agreement between you and Orderly Wellness Corp.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Be a resident of a state in which we are licensed to provide services
• Provide accurate, complete, and current registration information
• Not be barred from receiving our Services under applicable law

3. Account Creation

You must create an account to access certain features of our Services. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to the security or integrity of our platform.

4. Telehealth Services

OrderlyMeds provides access to licensed healthcare providers via telehealth. You acknowledge and agree that:

• Telehealth consultations are not a substitute for in-person emergency care. If you are experiencing a medical emergency, call 911 immediately.
• Healthcare providers on our platform exercise independent professional judgment. We do not practice medicine or pharmacy.
• The availability of specific treatments or medications depends on applicable law and clinical assessment.
• You must provide accurate and complete health information to receive appropriate care.

5. Purchases and Payments

By making a purchase through our Services, you agree to pay all applicable fees, taxes, and shipping charges. All payments are processed securely through our third-party payment processor. You authorize us to charge your selected payment method for all transactions.

Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

6. Subscriptions

Certain Services may be offered on a subscription basis. By enrolling in a subscription:

• You authorize recurring charges to your payment method at the frequency and rate disclosed at sign-up.
• Subscriptions automatically renew unless cancelled before the next billing cycle.
• You may cancel your subscription at any time through your account settings or by contacting support@orderlymeds.com. Cancellation takes effect at the end of the current billing period.
• We do not provide refunds for partial subscription periods unless required by applicable law.

7. Refund and Return Policy

Due to the nature of prescription medications, most orders are non-refundable once dispensed. If you receive a damaged, incorrect, or defective product, please contact support@orderlymeds.com within 7 days of receipt. We will work with you to resolve the issue, which may include a replacement or account credit at our discretion.

8. Intellectual Property

All content, trademarks, logos, and intellectual property on our platform are owned by or licensed to Orderly Wellness Corp. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

9. Prohibited Conduct

You agree not to:

• Use our Services for any unlawful purpose or in violation of these Terms
• Impersonate any person or entity or misrepresent your identity
• Attempt to gain unauthorized access to our systems or another user's account
• Upload viruses, malware, or any malicious code
• Harvest or collect user data without consent
• Interfere with or disrupt the integrity or performance of our Services

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORDERLY WELLNESS CORP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Orderly Wellness Corp and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of our Services, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or our Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.

You waive your right to participate in a class action lawsuit or class-wide arbitration. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of our Services after changes take effect constitutes your acceptance of the revised Terms.

15. Contact Us